Terms of service

Welcome to Genzy America. These Terms and Conditions govern your use of our website located at genzyamerica.com and the purchase of any products from us. By accessing or using our website, you agree to be bound by these terms.

1. Intellectual Property Rights

All content included on this site, such as text, graphics, logos, button icons, images, and product designs, is the property of Genzy America and is protected by international copyright and intellectual property laws. Any unauthorized use, reproduction, or distribution of these materials by any individual or entity is strictly prohibited and may lead to legal action.

2. Modifications to Service and Prices

We reserve the right to change, modify, or discontinue any part of our website, including product descriptions, images, and pricing, at any time without prior notice.

  • We strive to notify customers of significant changes as soon as possible.

  • We are not liable for any inconvenience caused by these modifications.

  • We encourage customers to review this page periodically to stay informed of any updates.

3. Terms of Sale & Order Processing

By placing an order, you agree to the following process:

  • Order Confirmation: Once an order is placed, you will receive a confirmation email containing your unique transaction number.

  • Data Usage: Customer information is stored solely for the purpose of order processing and fulfillment.

  • Payment Security: All financial details are verified by secure third-party payment processors. Genzy America does not store your credit card or sensitive financial information.

  • Fulfillment: Once verified, items are dispatched from our warehouse or manufacturing is initiated.

  • Right of Refusal: We reserve the right to cancel or refuse any order due to product unavailability, errors in product descriptions, pricing errors, or inappropriate/obnoxious behavior by the customer.

4. Pricing and Currency Policy

  • Currency: All prices are listed and processed in US Dollars (USD).

  • Taxes & Shipping: Prices are inclusive of applicable sales taxes. However, standard shipping charges are calculated and added at checkout.

  • Customs & Duties: Any additional taxes, customs duties, or fees levied by the destination country are the sole responsibility of the customer.

  • Price Changes: We reserve the right to adjust prices at any time. Previous pricing will not be honored for new transactions.

5. Third-Party Links

Our website may contain links to external websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

6. User Comments and Reviews

We welcome feedback and reviews. However:

  • Responsibility: We are not responsible for the content of user-posted comments or any damage they may cause.

  • Moderation: We reserve the right to remove any comments containing foul language or inappropriate content.

  • User Warranty: By posting, you represent that:

    1. You are above the age of 13.

    2. Your comments are accurate and reflect your own views.

    3. Your content does not violate these terms or cause harm to others.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising from the use of this website shall be settled in the relevant court of law.